Availability Delay

Availability delay is the number of days between when cashback is credited and when the customer can spend it. Until then it shows as upcoming balance.

Use it to:

1. Reduce fraud / returns abuse - credit is not spendable immediately after purchase
2. Create a second touch - email when credit becomes available (store credit available)

Delay is set in days under Cashback settings.

For the “credit is now available” email, see Klaviyo events.