DOCS
Flows

Cashback campaigns

Condition-based cashback rewards with priority and category filters.

Cashback campaigns award cashback when order or customer conditions match. Each campaign is a flow of condition → cashback reward, with priority when multiple campaigns could apply.

Cashback campaign editor with condition and cashback reward steps

Building conditions

Start from an empty condition panel, then add rules. Conditions combine with AND - every rule must match for the reward to apply.

Cashback condition panel empty state Cashback condition panel with active rules

Condition categories

Cashback condition category picker first set of categories Cashback condition category picker additional categories

Typical categories include:

CategoryExamples
CustomerTags, attributes, loyalty status
OrderCart / order value, products
LoyaltyPoints or program membership signals
Historical spendingLifetime or period spend thresholds
Subscription-basedPlan, interval, or contract attributes
Cashback subscription-based condition configuration

Use priority so the most specific campaign wins when several match the same shopper.

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