DOCS
Analytics

Conversion

Abandoned carts, cart to order funnel, and recently abandoned carts table.

Conversion tracks how often active carts become orders and where value sits in abandoned carts.

Analytics conversion with abandoned KPIs funnel and conversion rate

KPIs and funnel

MetricWhat it means
Abandoned carts / valueCarts idle with items (and their total value) for the abandonment definition used in the app.
cart → order rateOrders relative to active carts in the period.
FunnelCarts active → carts with adds → orders placed.

Recently abandoned

Analytics conversion abandoned chart and recently abandoned carts table

The abandoned chart and Recently abandoned carts table list carts that still hold items after inactivity - jump to session detail to see the activity log before deciding on recovery messaging.

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