Other offers
Discount, message, free gift, subscription action, and store credit offer steps.
Besides Upsell, flows can include other offer kinds. Availability depends on the product and surface (for example subscription action and store credit are used in Subscriptions retention flows).
All of these share Copy (headline, body, CTA) and read-only If accepted / If declined outcomes unless noted.
| Section | Fields |
|---|
| Discount | Percent or fixed amount |
| Applies to | Whole order / Subscription / Line item |
| Copy | Headline, body, CTA |
| Outcomes | If accepted / If declined |
| Section | Fields |
|---|
| Copy | Headline, body, CTA (no discount or product) |
| Outcomes | If accepted / If declined |
| Section | Fields |
|---|
| Gift product | Shopify product picker |
| Apply to | Optional: Next delivery only / Whole subscription |
| Copy | Headline, body, CTA |
| Outcomes | If accepted / If declined |
Used in Subscriptions cancel / retention flows.
| Section | Fields |
|---|
| Action type | Skip next order / Postpone next order / Change frequency / Swap product |
| Postpone | Days to postpone by |
| Change frequency | Frequency (days) |
| Swap product | Variant picker |
| Copy | Headline, body, CTA |
| Outcomes | If accepted / If declined |
| Section | Fields |
|---|
| Amount | Major currency units (e.g. 10 = 10.00 in shop currency) |
| Expires after (days) | 0 = never |
| Copy | Headline, body, CTA |
| Outcomes | If accepted / If declined |