Offers
Upsell Offer tab - product selection, discounts, copy, and accept/decline outcomes.
Select an Upsell offer step to open the Offer and Design tabs (Design is available on Thank You / checkout UI and post-purchase interstitial surfaces). The right side shows a live preview where the host app supports it.
Product-specific walkthrough: Upsells → Flow builder.
| Control | Notes |
|---|
| Offer / Design tabs | Design only on checkout UI and post-purchase surfaces |
| Name | Internal step name |
| Apply to | Optional (surface-dependent) |
| Outcomes | Read-only: If accepted / If declined → next nodes |
| Delete | Remove step |
| Mode | Methods | Example |
|---|
| Single product | Specific product, Automatic (AI), Most expensive item, Least expensive item | One hero add-on: Protein Powder 1 kg |
| Multiple products | Specific products, Collection, Automatic (AI) | Three accessories from the “Travel bottles” collection |
| Method | Single | Multi | Notes | Example |
|---|
| Specific product(s) | Yes | Yes | Shopify product / variant picker | Pick Protein Powder 1 kg (and optional variants) |
| Collection | - | Yes | Collection picker + optional per-product discount overrides | Collection Accessories; socks at 15% while others stay at 10% |
| Automatic (AI) | Yes | Yes | Smart Upsells path - discount only in the Offer tab | Engine picks a complement; you only set max discount |
| Most expensive item | Yes | - | Re-offer highest-priced line from the order | Jacket at €120 re-offered at 15% off |
| Least expensive item | Yes | - | Re-offer lowest-priced line | Socks at €8 re-offered at 20% off |
| Field | Notes | Example |
|---|
| Show products the customer already has | Hidden for most/least expensive | Off hides a tee they already bought; On still shows it as an upsell |
| Method | Fields | Example |
|---|
| Specific (single) | Product (+ variants), optional discount | Protein Powder + 15% off |
| Specific (multi) | Product list, master discount, optional per-item overrides | 3 products + 10% master; one SKU override 15% |
| Collection | Collection, master discount, optional overrides | Accessories collection + 10%; badge product 20% |
| Automatic (AI) | Discount only (master discount for multi) | Cap at 12% and let Smart Upsells choose |
| Most / least expensive | Optional discount | Most expensive line + 15% |
| Kind | Notes | Example |
|---|
| Percent off | | 15% |
| Fixed amount | | 5.00 off |
| Free shipping | Legacy-only in the editor | Prefer percent or fixed for new offers |
| Field | Notes | Examples |
|---|
| Headline | Localized | Complete your order; One more thing… |
| Body | Localized | Add electrolytes while we still have stock.; Customers often pair this with their protein. |
| CTA | Localized | Thank You: Add to order; Post-purchase: Pay now |
| Branch | Typical next step | Example |
|---|
| If accepted | Another offer, an A/B Split, or Flow ends | Accepted protein → offer shaker bottle |
| If declined | A follow-up offer or Flow ends | Declined full price → same product at a deeper discount |
Outcomes are display-only links to the next canvas nodes.