DOCS
Upsells

What customers see

How Thank You page upsells and Shopify post-purchase upsells differ on desktop and mobile.

This page focuses on upsell storefront UI. For the full edit-order shell (timer, modules, address validation), see What customers see.

Screenshots are from a German storefront; the extension uses the shop language. The two surfaces can both show a “special offer” - use the table below to tell them apart.

Thank You vs post-purchase at a glance

CueThank You pagePost-purchase page
Place in checkoutCustomer is already on confirmation / Thank YouCustomer is not on Thank You yet - interstitial after payment
Primary buttonAdd … / Add to orderPay now • …
DeclineNo, thanks / Skip this offerDecline offer
Payment copyAdds to the order“You will be charged immediately” on the saved card
Page chrome“Thanks, …”, confirmation number, original order in the summary, often edit countdown“You have paid for your order”, offer-only subtotal, then continue to Thank You
Payment → Post-purchase page (Pay now) → Thank You (Add / Smart Upsells + edit order)

Thank You page

Offers sit on the confirmation page - after checkout is done, typically above the edit-order block. Smart Upsells and authored Thank You flows both use this surface.

Tell-tale signs: Add button, confirmation (“Danke, …”), original order in the sidebar, optional time remaining to edit.

Single offer

Thank You page single offer - Add button, confirmation footer, original order summary

With social proof (stars / verified buyer):

Thank You page single offer with review stars and verified buyer

Mobile

Mobile Thank You multi-offer with Add buttons and edit countdown

Multiple offers

Thank You page with two Add-to-order product cards

Configure under Thank You page and Smart Upsells.

Post-purchase page

Shopify’s native interstitial between payment and Thank You. Accepting runs a new charge on the payment method just used. Different admin list and flow trigger than Thank You.

Tell-tale signs: “You have paid for your order”, Pay now, “You will be charged immediately”, Decline offer.

Post-purchase interstitial - Pay now, immediate charge, decline offer Post-purchase interstitial with offer countdown and Pay now

Apparel variants (Pay now, offer-only subtotal):

Post-purchase interstitial offering a System Tee with Pay now Post-purchase interstitial offering Returning User Tee with Pay now Post-purchase interstitial offering a cap with Pay now and review

Mobile

Mobile post-purchase special offer before Thank You

Configure under Post-purchase page. Shopify only shows one post-purchase app per store - select memberr in Checkout settings.

A flow under Upsells → Thank You page never appears on the post-purchase interstitial, and a flow under Upsells → Post-purchase page never appears on the Thank You page.

Some Thank You screenshots may also show loyalty or referral cards from memberr Loyalty. Those blocks are not part of Order Editing upsells.

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