DOCS
Customer Experience

Discount codes

Let customers apply a discount code after checkout instead of starting the order over.

Discount codes after checkout let customers redeem a code during the editing window - useful when someone forgot a code at checkout.

Discount codes after checkout settings in memberr admin

Settings

SettingWhat it does
Allow discount codes after checkoutCustomers can apply a discount code during the editing window.
Refund handlingChoose how overpayments from the discount are returned to the customer.
Allowed discount typesPick which kinds of codes customers can redeem after checkout.
Accept automatic discountsLet automatic discounts apply alongside the manual code during recalculation.
Send confirmation emailNotify the customer by email once the discount is applied to their order.

Refund handling

OptionWhat it does
Original payment methodRefund the discounted amount back to the original payment method.
Store creditIssue store credit for the discounted amount for a future purchase.
No automatic refundApply the discount without automatically refunding the difference.

Allowed discount types

TypeWhat it covers
Product discountsCodes that reduce the price of specific items.
Order discountsCodes that reduce the total order amount.
Shipping discountsCodes that reduce or waive the shipping cost.

What customers see

Customers enter a code and tap Check code:

Customer discount code field and Check code button

Invalid codes show an error:

Discount code error when the code cannot be applied

Valid codes show savings before redeem:

Discount code success with total savings and Redeem button

After redeem, the draft is ready to save:

Discount redeemed confirmation with save draft actions

Contact information

Let customers update the email address or phone number used for order updates.

Order note

Let customers update the order note they submitted at checkout.

On this page

Settings
Refund handling
Allowed discount types
What customers see